2023 Insight Awards: Empowering people to help themselves at NFU Mutual Agencies

2023 Insight Awards: Empowering people to help themselves at NFU Mutual Agencies
Connecting data to processes has allowed the team to drive insight-led improvement. Understanding variation across their network is highlighting opportunities. Projection based dashboards then allow stakeholders to do “What if?” analysis to predict the outcomes of their decisions.

2023 Insight Awards: Desktop analytics in the back office at Firstsource

2023 Insight Awards: Desktop analytics in the back office at Firstsource
The team have leveraged data analytics for back office operations. They have integrated many data sources with existing desktop analytics tools. This allowed them to identify many opportunities for improvement. Small transformations are delivering significant benefits.

2023 Insight Awards: Focussing MI on what matters most to do more with less at FedEx

2023 Insight Awards: Focussing MI on what matters most to do more with less at FedEx
Resource challenges made the team think differently about MI. Making life simpler for their audience, they have removed the noise and produced automated Power BI Dashboards. This allowed the team to do more with less resources.

2023 Partnership Awards: Centrical x OVO Energy

2023 Partnership Awards: Centrical x OVO Energy
A cohesive and genuine partnership underpinned the introduction of an employee engagement platform which has delivered positive business benefits across a range of metrics. Everyone has data access that they can rely on, with one source of the truth. This enables advisors to self-serve and squad leads & coaches to understand coaching opportunities and areas for focus.

2023 Partnership Awards: Intradiem x Virgin Media

2023 Partnership Awards: Intradiem x Virgin Media
A mature and established partnership has supported a successful implementation across a complex and large business, with multiple partners around the globe. Intradiem delivers daily on engagement, efficiency, and investment, enabling the operation to take advantage of on-the-day opportunities.

2023 Partnership Awards: Northern Rail x Hellion

2023 Partnership Awards: Northern Rail x Hellion
An especially integrated and successful partnership has delivered a step change in culture at Northern Rail, moving the focus from health and safety to customers, and establishing NPS as the key metric of success. Guided by Hellon, the focus was on what was important to their customers.

2023 Partnership Awards: Three UK x Vizolution

2023 Partnership Awards: Three UK x Vizolution
An open and collaborative partnership was key to the success of this implementation. Advisors can display information on a customer’s device. This ability to see exactly what the advisor is explaining adds clarity for the customer, reduces costs and supports advisors. Working together, with a flexible approach has allowed issues to be resolved, and significant benefits to be realised.

2023 Partnership Awards: Puzzel x Vergic

2023 Partnership Awards: Puzzel x Vergic
Through acquisition Vergic has become an integral part of the Puzzel family. A partnership approach based on patience, kindness and empathy has resulted in the successful integration of two different teams and two different technologies. Leaders’ open trust of each other ensured that they took the rest of the team with them.

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2023 Partnership Awards: Business Systems x Leeds Building Society

2023 Partnership Awards: Business Systems x Leeds Building Society
A consultative approach from BSL was key to ensuring that Leeds Building Society procured the WFM solution that was the best fit for their requirements and delivered ROI within three months of go live. Shared values, a client led approach and a culture of being open to suggestions all contributed to the success of this implementation.

2023 Partnership Awards: injixo x Tructyre

2023 Partnership Awards: injixo x Tructyre
A strong and responsive working relationship underpinned this WFM implementation. With vendor support at every step, adaptive with the product and able to contribute real life planning experience. Benefits have been delivered across a range of metrics and plans are in place to roll this out to field teams and other areas of the Tructyre business.

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