The Forum Awards
Our Awards showcase successful initiatives that make our operations great for colleagues and customers. Gain external recognition for your hard work, recognising those who are leading the way. We help raise standards in many types of customer operations, from digital channels, face-to-face service, back office and a mobile (field-based) workforce to contact centres or sales operations.
Awards for 2020 are now closed, but you can see all the finalist and winners here.
The Forum Awards are now open for 2021
Your journey of recognition starts here. Open to all professionals in the customer contact industry - showcase your success in
embedding or forging ground-breaking new approaches.