As champions of best practice and professional development, we are the ‘go-to place’ for innovation in customer operations. Partner membership gains you access to get involved with our community of over 130 organisations benefitting from access to best practice, learning & development and benchmarking resources.
"Being part of the Forum feels like joining a vibrant, purpose-driven community. There’s a real sense of connection, openness, and mutual respect. It’s a space where people are genuinely invested in sharing knowledge, supporting one another, and growing together. At Verint, we value this spirit of collaboration - and we are proud to contribute to it." Alex Henson, Senior Manager, Regional Marketing EMEA, Verint - members since 2011
"Our partnership with The Forum has been instrumental in helping us grow as a business. It’s enabled us to connect with exceptional members, share our innovations, and engage with a leading network of best practice professionals. Winning The Forum’s Partnership Award was the icing on the cake — an incredible honour and a moment we’ll always be proud of!"Kevin Freeman, Director, DLP - members since 2025