Virtual Network Groups

Our professional community is a unique, safe place to meet and share best practice. Join our network groups to discuss your challenges and explore new ideas with like-minded professionals. These events are open to everyone, members and non-members (for a taster period). If you would like to join any of the groups you can click on the images below. Don't worry if you cannot make one of the meetings we will keep you involved in future dates. Or you can register for more than one group here. 

Find out about the Leadership network
Predictive Analysis, Insight & Forecasting

Predictive Analysis, Insight & Forecasting

Tue 6th Dec 2022, 10:30 - 12:00

Scheduling, Working Patterns & Wellbeing

Scheduling, Working Patterns & Wellbeing

Thu 15th Dec 2022, 13:30 - 15:00

Tactical Planning & Real-Time Effectiveness

Tactical Planning & Real-Time Effectiveness

Tue 13th Dec 2022,  13:30 - 15:00

Reporting & MI Automation

Reporting & MI Automation

Tue 13th Dec 2022, 9:30 - 11:00

Analytics network for Speech, Desktop and Text

Analytics network for Speech, Desktop and Text

Wed 7th Dec 2022, 13:00 - 14:30

Quality & Improvement

Quality & Improvement

Thu 8th Dec 2022, 14:00 - 15:30 

Supported by: 

Knowledge & Content Management

Knowledge & Content Management

Tue 13th Dec 2022, 13:00 - 14:30

Supported by: 

Training & Development

Training & Development

Wed 7th Dec 2022, 15:00 - 16:30

Local Government

Local Government

Tue 13th Dec 2022, 10:30 - 12:00

Rail Industry

Rail Industry

Date TBC

Digital Channel Planning

Digital Channel Planning

Date TBC

Back Office & Processing Operations

Back Office & Processing Operations

Wed 14th Dec 2022, 11:00 - 12:30

Field Planning

Field Planning

Wed 14th Dec 2022,  09:30 - 11:00

Branch & Retail

Branch & Retail

Wed 7th Dec 2022, 09:30 - 11:30

Contact Centre Platforms

Contact Centre Platforms

Thu 15th Dec 2022, 13:30 - 15:00

Outbound Contact

Outbound Contact

Wed 14th Dec 2022, 13:30 - 15:00

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