Our professional community is a unique, safe place to meet and share best practice. Join our network groups to discuss your challenges and explore new ideas with like-minded professionals. These events are open to everyone, members and non-members (for a taster period). If you would like to join any of the groups you can click on the images below. Don't worry if you cannot make one of the meetings we will keep you involved in future dates. Or you can register for more than one group here.
Predictive Analysis, Insight & Forecasting
Tue 6th Dec 2022, 10:30 - 12:00
Scheduling, Working Patterns & Wellbeing
Thu 15th Dec 2022, 13:30 - 15:00
Tactical Planning & Real-Time Effectiveness
Tue 13th Dec 2022, 13:30 - 15:00
Reporting & MI Automation
Tue 13th Dec 2022, 9:30 - 11:00
Analytics network for Speech, Desktop and Text
Wed 7th Dec 2022, 13:00 - 14:30
Quality & Improvement
Thu 8th Dec 2022, 14:00 - 15:30
Supported by:
Knowledge & Content Management
Tue 13th Dec 2022, 13:00 - 14:30
Training & Development
Wed 7th Dec 2022, 15:00 - 16:30
Local Government
Tue 13th Dec 2022, 10:30 - 12:00
Rail Industry
Date TBC
Digital Channel Planning
Back Office & Processing Operations
Wed 14th Dec 2022, 11:00 - 12:30
Field Planning
Wed 14th Dec 2022, 09:30 - 11:00
Branch & Retail
Wed 7th Dec 2022, 09:30 - 11:30
Contact Centre Platforms
Outbound Contact
Wed 14th Dec 2022, 13:30 - 15:00
.