Our professional community is a unique, safe place to meet and share best practice. Join our network groups to discuss your challenges and explore new ideas with like-minded professionals. These events are open to everyone, members and non-members (for a taster period). If you would like to join any of the groups you can click on the images below. Don't worry if you cannot make one of the meetings we will keep you involved in future dates. Or you can register for more than one group here.
Predictive Analysis, Insight & Forecasting
Next Date TBC
Scheduling, Working Patterns & Wellbeing
Tuesday 21st March, 10:00 - 11:30
Tactical Planning & Real-Time Effectiveness
Tuesday 21st March, 14:00 - 15:30
Reporting & MI Automation
Tuesday 21st March, 12:00 - 13:30
Analytics network for Speech, Desktop and Text
Quality & Improvement
Supported by:
Knowledge & Content Management
Training & Development
Thursday 23rd March, 12:00 - 13:30
Local Government
Rail Industry
Next date TBC
Digital Channel Planning
Back Office & Processing Operations
Thursday 23rd March, 10:00 - 11:30
Field Planning
Branch & Retail
Contact Centre Platforms
Outbound Contact
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