Professional Planning Forum

Join with us to put planning at the heart of your operational performance culture and customer communications, across every channel, from the contact centre and digital channels to back office, branch networks and field service. Benchmark against the best in class and learn from the innovators and pioneers, with the latest framework for best practice in planning. 

These highly-rated events are far more than just a conference. Designed specifically for Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change. Bring new ideas and techniques back into your organisation.
Book up for Assisted Learning Pathways, Box Sets or Modules and invest in your learning across key areas of planning - like operational readiness & real-time, scheduling & well-being, forecasting & analysis or telling a story with numbers.
See our library of articles to keep up-to-date with developments across the planning cycle, from operating models to operational readiness and real time planning. Resources for everyone and further materials when you use your member login.

Grow your network. Become a member of our community, by joining our networking and best practice events, taking up a membership or learning academy package or join our benchmarking group and gain accreditation as a planning function.
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If you would like to know more around our Forums or have an informal chat around joining The Forum please contact either:
The Forum – Advice
t: 0333 123 5960

Dave Vernon - Director of Membership & Best Practice
t: 07956 497 800