﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Mon, 06 Apr 2026 03:25:10 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:ev="http://purl.org/rss/1.0/modules/event/"><channel><title>theforum.social - Library</title><link>https://theforum.social:443/resource-centre/library/rss/category/2773/library</link><atom:link href="https://theforum.social:443/resource-centre/library/rss/category/2773/library" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Keynote: Redefining Data, Analytics & Insight]]></title><link>https://theforum.social/resource-centre/library/keynote-redefining-data-analytics-insight</link><description><![CDATA[    
  ]]></description><pubDate>Thu, 19 Mar 2026 09:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/keynote-redefining-data-analytics-insight</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2950]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/technology-showcase</link><description><![CDATA[    
  ]]></description><pubDate>Wed, 18 Mar 2026 12:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/technology-showcase</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2981]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Keynote: Redefining Operational Improvement]]></title><link>https://theforum.social/resource-centre/library/keynote-redefining-operational-improvement</link><description><![CDATA[    
  ]]></description><pubDate>Wed, 18 Mar 2026 09:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/keynote-redefining-operational-improvement</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2947]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Apect Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/apect-technology-showcase</link><description><![CDATA[    
  ]]></description><pubDate>Tue, 17 Mar 2026 12:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/apect-technology-showcase</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2979]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Keynote: Redefining Workforce Planning]]></title><link>https://theforum.social/resource-centre/library/keynote-redefining-workforce-planning</link><description><![CDATA[    
  ]]></description><pubDate>Tue, 17 Mar 2026 09:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/keynote-redefining-workforce-planning</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2945]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Hiya Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/hiya-technology-showcase</link><description><![CDATA[    
  ]]></description><pubDate>Mon, 16 Mar 2026 13:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/hiya-technology-showcase</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2978]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Verint Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/verint-technology-showcase-16</link><description><![CDATA[    
  ]]></description><pubDate>Mon, 16 Mar 2026 12:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/verint-technology-showcase-16</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2977]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[BPG26: Commercial Metrics]]></title><link>https://theforum.social/resource-centre/library/bpg26-commercial-metrics</link><description><![CDATA[ Lastly, we come to the commercial metrics. These are largely financial measures and, in the private sector, they help us understand whether the business is succeeding. They are the metrics that ...]]></description><pubDate>Wed, 11 Mar 2026 14:50:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/bpg26-commercial-metrics</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2975]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[BPG26: Employee Metrics]]></title><link>https://theforum.social/resource-centre/library/bpg26-employee-metrics</link><description><![CDATA[ Next, we turn to employee metrics. Vince Lombardi, one of the most successful American football coaches of all time, once said, “Happy employees lead to happy customers, which in turn leads to a ...]]></description><pubDate>Wed, 11 Mar 2026 14:48:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/bpg26-employee-metrics</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2974]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[BPG26: Customer Metrics]]></title><link>https://theforum.social/resource-centre/library/bpg26-customer-metrics</link><description><![CDATA[ At first glance, customer metrics appear to be used far less frequently than planning metrics. However, this needs to be treated with caution. It highlights a broader issue with any form of ...]]></description><pubDate>Wed, 11 Mar 2026 14:43:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/bpg26-customer-metrics</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2973]]></dc:identifier></item></channel></rss>