See how this technology plays an increasingly pivotal role, in closing the gap between what we need and what we can actually do, the ‘engagement capacity gap’.
 

The traditional RFP process, commonly run by IT departments, brings you in far too late to actually make a difference. So take a look at the pitfalls to avoid and some tips on how to do it differently.

Machine learning, artificial intelligence (AI), and sophisticated optimization algorithms are already part of our daily lives. Do you use a navigation app on your smartphone? Or facial recognition in your camera app? Do you use online spelling and grammar checkers when writing documents? If so, you’re using AI. It should be no surprise to learn that the latest WFM applications are already deploying AI and automation to improve planning outcomes while reducing manual effort.

Too often technology doesn’t join up, to actually make life easy. Yet, if you do make your digital platform totally compelling, people will use it and love it! So what’s the secret? Paul Smedley looks at how we operationalise our strategies and the importance of planning.