Innovation & Transformation Awards Judging Panel 2020

Experienced external judges, together with experts from The Forum, visit finalists on-site, to meet with agents, managers and others to individually assess the scope and impact of each innovation.

James Brooks

Innovation Principal

Capita

Scott Clifford

Senior Leader Global MI & Insights

Worldpay from FIS

David Edwards

Support Services Director

Capita PIP

Lorna Fretwell

Head of Planning

BGL Group

Benedicte Frew

Head of Distribution Planning & Strategy

Skipton Building Society

Ian Gibson

Interim Ops Manager,

Maximus

Sven Hill

Head of Workforce Management

HM Courts & Tribunals Service

Richard Laidlaw

Head of Operational Supports

Sainsbury’s Bank & Argos Financial Services

Mike Migliore

Freelance Senior Business Strategist

Shephard Media

Nathan Milne

Demand Management Lead

Co-operative Bank

Richard Moore

Analytics Leader

Anglian Water

Laura Moss

Head of Operational Communications

Santander Operations

Nick Moule

Resource Optimisation Director

Capita

Eoin Power

Director of Planning,

BT - EE

Zoe Smy

Lead Planning Manager,