﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Thu, 23 Apr 2026 15:35:07 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:ev="http://purl.org/rss/1.0/modules/event/"><channel><title>theforum.social - Best Practice Guides</title><link>https://theforum.social:443/resource-centre/library/rss/category/2773/best-practice-guides</link><atom:link href="https://theforum.social:443/resource-centre/library/rss/category/2773/best-practice-guides" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[2026 Best Practice Guide - Reset | Redefining Extended Edition]]></title><link>https://theforum.social/resource-centre/library/2026-best-practice-guide-reset-redefining-extended-edition</link><description><![CDATA[ 2026 marks an inflection point for Customer Operations. Technology is accelerating, expectations are rising, and the organisations that thrive will be those willing to reset how they think and ...]]></description><pubDate>Wed, 28 Jan 2026 15:46:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/2026-best-practice-guide-reset-redefining-extended-edition</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2940]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[2025 Best Practice Guide - Awards Edition]]></title><link>https://theforum.social/resource-centre/library/2025-best-practice-guide-awards-edition</link><description><![CDATA[  ]]></description><pubDate>Sun, 18 May 2025 23:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/2025-best-practice-guide-awards-edition</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2694]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[2025 Best Practice Guide - Raising Standards]]></title><link>https://theforum.social/resource-centre/library/2025-best-practice-guide-raising-standards</link><description><![CDATA[ To mark our 25-year anniversary we will be doing something different by expanding the Best Practice Guide with different editions throughout the year. This first digital edition was launched ...]]></description><pubDate>Fri, 24 Jan 2025 11:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/2025-best-practice-guide-raising-standards</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2659]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Free Webinar: Best Practice Guide Review]]></title><link>https://theforum.social/resource-centre/library/free-webinar-best-practice-guide-review</link><description><![CDATA[Let’s focus on the opportunity we have, as professionals, to drive improvement, whether in Planning, Insight or Customer Experience. Published earlier this year the 2022 Best Practice guide continues ...]]></description><pubDate>Tue, 18 Oct 2022 11:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/free-webinar-best-practice-guide-review</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-1738-]]></dc:identifier><ev:startdate>2022-10-18T11:00:00</ev:startdate><ev:enddate>2022-10-18T12:00:00</ev:enddate></item></channel></rss>