Unlocking Opportunities

You are the key

Download Our 2021 Best Practice Guide
Getting involved

Learn more

Join our innovative, welcoming and independent membership association. Our community of professionals is recognised as the go-to place for best practice in planning, analysis & quality in customer operations. Tailor your membership to meet your personal and business goals.
Best
Practice
Programme
Our annual programme of activity combines the very  
best of virtual 
and face-to-face
Learning Academy 
&  Individual 
Accreditation
Our innovative, modular learning for all skill levels with over 140+ modules starting at just £45pp.
Standards Benchmarking 
& Organisation 
Accreditation
Validate your approach, create a roadmap for improvement & learn how other organisations work
Professional 
 Services & 
Consultancy
We offer consultancy, training and discovery to provide a tailored solution to your problem
Best Practice

Membership Is Your Gateway To Our Professional Network

As champions of best practice and professional development, we are the ‘go-to place’ for innovation in customer operations. Membership gains you access to best practice, learning & development and benchmarking resources, with year round support. 

Up skill your teams to engage their colleagues & stakeholders to better meet demands and deliver against vital organisational priorities. We can tailor our approach to suit your requirements.
Innovation

Supplier Membership

Membership is your gateway to a community of professionals and provides access to The Forum’s programmes and services. Understand trends & developments across the industry, benchmark with your peers, dissect what it takes to implement award-winning innovation. 

With a Supplier Membership, your organisation can be part of our dynamic growing network and to shape the future of the profession. Establish your brands ethos and solution capability whilst being seen as a valued knowledgeable resource within the community.

Join the community

Join now

If you would like to know more around membership options or have an informal chat around joining The Forum please contact either:
Karen Hendrie – Engagement Manager
e: karen.hendrie@theforum.social
t: 01383 873 260
 
or

Dave Vernon - Director
e: dave.vernon@theforum.social
t: 07956 497 800