﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Sat, 14 Nov 2026 05:55:15 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:ev="http://purl.org/rss/1.0/modules/event/"><channel><title>theforum.social - Planning &amp; Resourcing</title><link>https://theforum.social:443/resource-centre/library/rss/category/2773/planning-resourcing</link><atom:link href="https://theforum.social:443/resource-centre/library/rss/category/2773/planning-resourcing" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Endnote]]></title><link>https://theforum.social/resource-centre/library/endnote-13</link><description><![CDATA[    ]]></description><pubDate>Fri, 16 Oct 2026 11:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/endnote-13</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3205]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Key Planning Assumptions]]></title><link>https://theforum.social/resource-centre/library/key-planning-assumptions</link><description><![CDATA[    ]]></description><pubDate>Thu, 15 Oct 2026 14:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/key-planning-assumptions</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3223]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[QStory Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/qstory-technology-showcase-5</link><description><![CDATA[    ]]></description><pubDate>Wed, 14 Oct 2026 11:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/qstory-technology-showcase-5</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3218]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Positive Tension Keynote]]></title><link>https://theforum.social/resource-centre/library/positive-tension-keynote</link><description><![CDATA[    ]]></description><pubDate>Wed, 14 Oct 2026 09:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/positive-tension-keynote</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3203]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Planning Keynote]]></title><link>https://theforum.social/resource-centre/library/planning-keynote</link><description><![CDATA[    ]]></description><pubDate>Wed, 14 Oct 2026 08:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/planning-keynote</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3202]]></dc:identifier></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Verint Technology Showcase]]></title><link>https://theforum.social/resource-centre/library/verint-technology-showcase-21</link><description><![CDATA[    ]]></description><pubDate>Tue, 13 Oct 2026 11:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/verint-technology-showcase-21</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3215]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[#RaisingStandards Keynote]]></title><link>https://theforum.social/resource-centre/library/raisingstandards-keynote</link><description><![CDATA[    ]]></description><pubDate>Mon, 12 Oct 2026 09:30:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/raisingstandards-keynote</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3200]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Virtual Best Practice Showcase – Planning]]></title><link>https://theforum.social/resource-centre/library/virtual-best-practice-showcase-planning</link><description><![CDATA[ The Forum announced its Innovation, Partner, and Best Practice Award winners at the end of April 2026 and now comes the opportunity to understand “What” sits behind these award stories and what ...]]></description><pubDate>Tue, 11 Aug 2026 11:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/virtual-best-practice-showcase-planning</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3035-]]></dc:identifier><ev:startdate>2026-08-11T11:00:00</ev:startdate><ev:enddate>2026-08-11T12:00:00</ev:enddate></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Virtual Best Practice Showcase - Continuous Improvement & Effective Change]]></title><link>https://theforum.social/resource-centre/library/virtual-best-practice-showcase-continuous-improvement-effective-change</link><description><![CDATA[ The Forum announced its Innovation, Partner, and Best Practice Award winners at the end of April 2026 and now comes the opportunity to understand “What” sits behind these award stories and what ...]]></description><pubDate>Tue, 28 Jul 2026 11:00:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/virtual-best-practice-showcase-continuous-improvement-effective-change</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3033-]]></dc:identifier><ev:startdate>2026-07-28T11:00:00</ev:startdate><ev:enddate>2026-07-28T12:00:00</ev:enddate></item><item><dc:creator><![CDATA[Leanne McNamee]]></dc:creator><title><![CDATA[Forecasting: Embrace the Unpredictable]]></title><link>https://theforum.social/resource-centre/library/forecasting-embrace-the-unpredictable</link><description><![CDATA[In a perfect world, contact centre demand would be a simple and predictable flat line. In reality it’s a complex concoction shaped by factors such as:
 
	 Seasonality patterns 
	 Marketing Spikes ...]]></description><pubDate>Wed, 15 Jul 2026 09:46:00 GMT</pubDate><guid>https://theforum.social/resource-centre/library/forecasting-embrace-the-unpredictable</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-3078]]></dc:identifier></item></channel></rss>