My Training
My Account
My Account
Home
Our Community of Members
Our Forums
Professional Planning Forum
Data, Analytics & Insight Forum
Quality & Customer Experience Forum
Strategy & Leadership Forum
Back Office & Digital Forum
Field & Retail Planning Forum
Knowledge Management Forum
Learning & Training Forum
Contact Centre Technology Forum
Getting involved
Becoming a Member
Becoming a Partner Member
Learning Academy
Professional Accreditation
Standards Benchmarking
Professional Services & Consultancy
Events
Calendar
Conferences
2024 Autumn: #RaisingStandards (Virtual)
2024 Autumn: #RaisingStandards (In-person)
2025 Spring Customer Strategy & Planning (Virtual)
2025 Spring Customer Strategy & Planning (In-person)
2025 Spring Awards Party
2025 Summer Best Practice Showcase (In-person)
2025 Summer Best Practice Showcase (Virtual)
2025 Autumn: #RaisingStandards (Virtual)
2025 Autumn: #RaisingStandards (In-person)
Previous Virtual & In-person Conferences
Virtual Network Groups
Leadership Networking & Events
Assisted Learning Pathways
Upcoming Webinars
On-Demand Webinars
Awards
Awards Entry
2025 Spring Awards Party
Past Winners & Finalists
2024 Awards Winners & Finalists Videos
2023 Awards Winners & Finalists Videos
2022 Awards Winners & Finalists Videos
2021 Awards Winners & Finalists Videos
2020 Awards Winners & Finalists Videos
Awards Judges
Forum Fellows
Forum Heroes
Learning Academy
Assisted Learning Pathways
Learning Academy Box Sets
On-Demand Modules
GROW
Upcoming Webinars
On-Demand Webinars
Professional Accreditation
Resources
Library
Best Practice Guides
On-Demand Videos
The Forum App
Partners Directory
Jobs
Contact Us
Get in touch
Subscribe to News & Updates
Meet the Forum Team
Events
Calendar
Whats coming up
Best Practice Programme
Click on any event below to see more detail and to book your place.
Select month:
Select month
October, 2024
November, 2024
December, 2024
January, 2025
February, 2025
March, 2025
April, 2025
May, 2025
June, 2025
July, 2025
August, 2025
«
October 2024
»
Sun
Mon
Tue
Wed
Thu
Fri
Sat
29
30
1
2
3
Webinar: Seasonal agility: Mastering operational readiness with strategic forecasting & flexibility in partnership with Calabrio
4
5
6
7
8
9
10
Webinar: Empowering Teammates: How eBay plans for experience to deliver customer success in partnership with QStory
11
12
13
14
2024 Autumn: #RaisingStandards (Virtual)
15
2024 Autumn: #RaisingStandards (Virtual)
16
2024 Autumn: #RaisingStandards (Virtual)
17
2024 Autumn: #RaisingStandards (Virtual)
18
2024 Autumn: #RaisingStandards (Virtual)
19
20
21
22
23
24
Virtual Network Group For Strategy & Leadership
25
26
27
28
29
30
31
1
2
3
4
5
2024 Autumn Conference #RaisingStandards (In-Person)
6
7
8
9