Calendar

2025 Best Practice Guide

Raising Standards

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Whats coming up

Best Practice Programme

Click on any event below to see more detail and to book your place.

Select month:

September 2025

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Mon

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Wed

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Sat

31

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10

Webinar: Aligning People and Planning: Smarter Scheduling for Happier Agents in Partnership with Calabrio

12

13

14

15

Operational Improvement Virtual Network Group

17

Planning Virtual Network Group

19

20

21

22

23

24

Virtual Network Group For Strategy & Leadership

26

27

28

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30

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