The Forum Membership

Your Organisations Gateway To Our Professional Network

Professional Network

Become a member  
at The Forum

As champions of best practice and professional development, we are the ‘go-to place’ for innovation in customer operations. Membership gains you access to best practice, learning & development and benchmarking resources. 
The Forum Membership

Whats included?

Benefits
Base Membership
Team Membership
Corporate Membership
Access to all 4 Forums
Yes
Yes
Yes
Networking Events
Yes
Yes
Yes
Customer Strategy & Planning (Virtual & Face-to-Face)
1
2
4
National Conference (Virtual & Face-to-Face)
1
2
4
Live Case Studies

2
4
Member Resource Portal Access
1
8
15
Access to The Forum App*
1
8
15
Member price from
£2,700
£5,400
£9,800
*A one-off fee of £2.99 will be charged to the individual signing up to The Forum App (usually £2.99 a month/£35.88 per year) . This protects the APP from BOTS, Algorithms and Advertising and ensures a safe environment for the community. The individual user will then receive a voucher to make the APP free to them for the duration of your organisation’s membership.
The Forum Membership

Whats included?

Benefits
Base Membership
Access to all 4 Forums
Networking Events
1x Customer Strategy & Planning  (Virtual & Face-to-Face)
1x National Conference (Virtual & Face-to-Face)
1x Member Resource Portal Access
1x Access to The Forum App*
Member price from £2,700
Team Membership
Access to all 4 Forums
Networking Events
2x Customer Strategy & Planning Conference (Delegate Places)
2x National Conference (Delegate Places)
2x Member Resource Portal Passes
8x Live Case Study places
8x Access to The Forum App*
Member price from £5,400
Corporate Membership
Access to all 4 Forums
Networking Events
4x Customer Strategy & Planning Conference (Delegate Places)
4x National Conference (Delegate Places)
4x Member Resource Portal Passes
15x Live Case Study places
15x Access to The Forum App*
Member price from £9,800
*A one-off fee of £2.99 will be charged to the individual signing up to The Forum App (usually £2.99 a month/£35.88 per year) . This protects the APP from BOTS, Algorithms and Advertising and ensures a safe environment for the community. The individual user will then receive a voucher to make the APP free to them for the duration of your organisation’s membership.
Innovation

Why The Forum?

Membership is your gateway to a community of professionals and provides access to The Forum’s programmes and services. Understand trends & developments across the industry, benchmark with your peers, dissect what it takes to implement award-winning innovation. 

Up skill your teams to engage their colleagues & stakeholders to better meet demands and deliver against vital organisational priorities. We can tailor our approach to suit your requirements.
Professional

Communities of Best Practice

You need never be alone. Join your peers, from all sectors and types of organisation. Keep up to date and learn from best-in-class with networking, best practice benchmarking and learning that is uniquely relevant to your own role.
Raising Standards

Key benefits

  • Two annual conferences,  - The Forum holds two key conferences throughout the year. Our flagship Customer Strategy and Planning Conference takes place in April whilst our National Conferences takes place every November. These conferences form an integral part of our community and offer a great opportunity to learn, share and network. 
  • Member resources - Gain access to The Forum's bank of resources. We have 100s of white papers, articles and webinars at your fingertips to learn from. We continue to add to the library with articles written by industry leaders and fellow professionals alike.
  • Live Case Studies - Our Live Case Study sessions are a unique chance for you to learn directly from our Awards finalists. You can hear from the teams and individuals who are making a difference in their business. Or listen to both sides of great partnerships to learn how to get the best from any relationship, whether that is with a technology provider or an outsource partnership. And of course, you can discover how large transformation projects have made massive changes in any business.
  • Networking - Attend our virtual networking events (we have over 15 specialist groups), learn from other member's challenges and successes, contribute to the discussion whilst building your personal network and explore new ideas with like-minded professionals.
  • Leadership Round Tables - This offers access to our small invite only Leadership Group, the group is kept deliberately small to allow us to facilitate deep discussions. Meet business leaders and gain great insight into what other member's challenges and plans have been.
  • Best Practice Guide - Published annually this guide is packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice. Membership includes copies for your team to use as a great resource.
Join the community

Join now

If you would like to know more around membership options or have an informal chat around joining The Forum please contact either:
Karen Hendrie – Engagement Manager
t:  01383 873 260
 
or

Dave Vernon - Director
t: 07956 497 800
 

The Forum Community App

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