Berengere Drevet tackled data misalignment between eBay and an external partner. She fixed reporting issues, improved data sharing, and streamlined planning processes. By asking the right questions, she eliminated confusion and helped teams focus on making better decisions.

When TSB restructured, the Planning Team had just five weeks to make it work. They mapped out new shifts, forecasted staffing needs, and ensured a smooth transition. The result? No forced redundancies, better efficiency, and a more flexible workforce. Their quick thinking kept the business running without a hitch.

Real-time operations at the AA were disjointed. The team took control, centralising decision-making and cutting inefficiencies. Performance hit record highs, and engagement soared. It wasn’t easy—some resisted the shift. But by proving their worth, they turned a struggling function into one that leads from the front.

OVO’s planning wasn’t keeping up with business growth. The team listened, built better forecasts, and made schedules more flexible. It wasn’t easy—some doubted the changes. But with patience and teamwork, they turned things around. Now, forecasting is accurate, staff feel more supported, and customers get better service.

The NHSBSA Workforce Planning Team wanted a smarter way to develop talent. They focused on internal recruitment and training, boosting retention and workforce stability. Now, 77% of hires come from within, and forecasting is more accurate. Their work proves that planning isn’t just about numbers—it’s about giving people the right opportunities...