Back Office & Digital Forum

Our Back Office & Digital Forum is here to support professionals with a focus in these areas. We have Network Groups, Training and articles specifically tailored to your needs. See the links below for more information. 

Our professional community is a unique, safe place to meet and share best practice. Join our network groups to discuss your challenges and explore new ideas with like-minded professionals working in the Back Office or Digital Channels.
Book up for Assisted Learning Pathways, Box Sets or Modules and invest in your learning across key areas of planning and insight for the Back Office.
See our library of articles to keep up-to-date with developments across the Back Office & Digital Channels. Resources for everyone and further materials when you use your member login.

 Gain external recognition for your hard work, recognising those who are leading the way. We help raise standards in many types of customer operations, including Digital Channels, and Back Office.
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If you would like to know more around our Forums or have an informal chat around joining The Forum please contact either:
The Forum – Advice
t: 0333 123 5960

Dave Vernon - Director of Membership & Best Practice
t: 07956 497 800