Strength in Numbers
The Value of Community

The Forum Awards

Recognise, Acknowledge & Celebrate

Enter these awards in three easy steps and gain recognition for all your hard work. 

  • Choose the category you want to enter and click on the link below to capture a few contact details (5 mins)
  • We will then invite you to make a short online presentation (15 mins), with some follow up questions if needed. We can assist, if this would help you. 
  • If shortlisted, you will get time to talk more with judges in Jan or Feb next year. Take a look at the Awards Information pack for further details.

Closing Dates: 30th October for registrations and 30th November for receiving videos.

Download the guidance pack

Innovation & Transformation

Team 
Best Practice

Partnership
Award

Individual
Award

Recognition for change in the business and culture
A tangible step-change in working practices or performance
Can you showcase embedded or pioneering approaches?
Collaboration and alignment across functions
Demonstrable results, with a clear before and after impact
Recognition for planning, insight, quality or other teams
Progressive, sustained benefits in working practices/performance
Can you showcase embedded or pioneering approaches?
Role model behaviour and trusted business partner
Engaging and positively influencing stakeholders
Recognition for technology or outsource partnerships
An opportunity to raise the profile of both brands
Do you role model a strategic supplier and client partnership?
Best practice implementation and support 
Demonstrable results, with a clear before and after impact
Recognition for individual managers, analysts, coaches. 
For rising stars in planning, insight, quality or improvement teams
Open to all, with either established or developing skills
Do you role model a positive attitude and approach?
Show how you have made a difference in your operation

Innovation & Transformation

Recognition for change in the business and culture
A tangible step-change in working practices or performance
Can you showcase embedded or pioneering approaches?
Collaboration and alignment across functions
Demonstrable results, with a clear before and after impact

Team Best 
Practice

Recognition for planning, insight, quality or other teams
Progressive, sustained benefits in working practices/performance
Can you showcase embedded or pioneering approaches?
Role model behaviour and trusted business partner
Engaging and positively influencing stakeholders

Supplier 
& Client

Recognition for technology or outsource partnerships
An opportunity to raise the profile of both brands
Do you role model a strategic supplier and client partnership?
Best practice implementation and support 
Demonstrable results, with a clear before and after impact

Individual
Awards

Recognition for individual managers, analysts, coaches. 
For rising stars in planning, insight, quality or improvement teams
Open to all, with either established or developing skills
Do you role model a positive attitude and approach?
Show how you have made a difference in your operation

Our Awards showcase successful initiatives that make our operations great for colleagues and customers. Gain external recognition for your hard work this year. At the end of the programme join us for our prestigious awards gala and celebrate with your team. By recognising those who are leading the way, we help raise standards in many types of customer operations, from digital channels, face-to-face service, back office and a mobile (field-based) workforce to contact centres or sales operations.

Recognise Success

Enter now

If you would like some advice or guidance on our awards programme please contact either:
The Forum – Awards
t: 0333 123 5960
 
or

Dave Vernon - Director
t: 07956 497 800