The Forum Awards - Recognise, acknowledge & celebrate
Our Awards showcase successful initiatives that make our operations great for colleagues and customers. Gain external recognition for your hard work this year. At the end of the programme join us for our prestigious awards gala and celebrate with your team. By recognising those who are leading the way, we help raise standards in many types of customer operations, from digital channels, face-to-face service, back office and a mobile (field-based) workforce to contact centres or sales operations.
The Forum Awards shortlist for 2021 has been announced. See the finalists here. We are accepting entries for the 2022 Awards.
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Recognition for change in the business and culture
A tangible step-change in working practices or performance
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Can you showcase embedded or pioneering approaches?
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Collaboration and alignment across functions
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Demonstrable results, with a clear before and after impact
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Recognition for planning, insight, quality or other teams
Progressive, sustained benefits in working practices/performance
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Can you showcase embedded or pioneering approaches?
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Role model behaviour and trusted business partner
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Engaging and positively influencing stakeholders
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Recognition for technology or outsource partnerships
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An opportunity to raise the profile of both brands
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Do you role model a strategic supplier and client partnership?
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Best practice implementation and support with demonstrable results and benefits
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Recognition for individual managers, analysts, coaches or rising stars in planning, insight, quality or improvement teams
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Open to all, with either established or developing skills
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Do you role model a positive attitude and approach?
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Show how you have made a difference in your operation
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Would you like some advice and guidance on our awards programme?
Download the Information Pack or discuss your options with us today: 0333 123 5960