Member Resources & Library

Enjoy a trusted place where you can easily find solutions. See below for a sample of our articles and resources. Register and log in above to see a wider range. Forum Members have access to the full library by logging in. If you see a message that says an article does not exist, try logging in to view it.
If you do not have the access you expect or if you need help with your password, please email

Partner News: eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework

Published on 05 December 2022

Partner News: eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework

Sunnyvale, CA (December 1, 2022): eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement, today announced that it has been approved as a supplier on Crown Commercial Service’s (CCS) G-Cloud Framework.  
CCS supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2021/22, CCS helped the public sector to achieve commercial benefits equal to £2.8 billion - supporting world-class public services that offer best value for taxpayers.  
The UK Government G-Cloud is an initiative that aims to make it easy for UK public sector organisations to procure cloud-based IT products and services. The G-Cloud framework lists cloud-based suppliers and solution providers, which meet the UK Government’s stringent requirements for privacy, security, and scalability.  
eGain Knowledge Hub is the top-rated, FedRAMP-authorized, SaaS solution for digital-first, knowledge-powered customer engagement. Public sector organisations such as HMRC, IRS, and the Department of Veterans Affairs trust eGain for customer experience transformation at scale.  
“We really look forward to helping more UK government agencies deliver better citizen service with our knowledge-powered customer engagement platform,” said Rex Dorricott, General Manager of eGain Europe. 
More information  

About eGain 
eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud platform proactively delivers personalized experiences, quick value, and digital transformation at scale. Visit for

Comments (0)Number of views (1727)

Author: Leanne McNamee

Categories: Library, Partner News