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Partner Article: Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Published on 08 December 2022

Partner Article: Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Hammersmith, London. Sensée is delighted to announce that its LiveDesk™ application to create Digital Workplaces for hybrid working front and back-office environments is now available through Crown Commercial Service’s (CCS) G-Cloud 13 Government Framework to public sector organisations.

LiveDesk is a next-generation communications & collaboration app to ensure that everyone -independent of location - can tap into a real-time stream of information, care and support so they are optimised to deliver great service.

CCS supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2021/22, CCS helped the public sector to achieve commercial benefits equal to £2.8 billion - supporting world-class public services that offer best value for taxpayers.

Available as a Software-as-a-Service (SaaS), LiveDesk brings together home and office-based people into a single digital workplace with all the tools needed to inform, support and engage just a click away.  It provides:

  • One (web) app page with everyone needed to simplify employee experience (EX)
  • Continuous and certain support for frontline colleagues for better engagement
  • Consistent broadcasts, alerts and briefs, so nothing is missed
  • Peer-to-peer support and knowledge pooling to accelerate learning
  • Integration with comms tools like MS Teams
  • Digital Workplace Analytics for continuous improvement
  • Sentiment & Engagement tracking so no one is left hanging

Thousands of CX advisers are already benefiting from LiveDesk today by having a perfect-fit digital workplace that unites everyone under a digital roof so they are optimised for their work mission. 

Launched in November 2022, G-Cloud 13 enables public sector organisations to purchase around 40,000 services from over 5000 suppliers that have been awarded a Framework Contract. To access services, customers must first register through the Public Procurement Gateway.  

To find out more about LiveDesk and other hybrid working technology solutions, please visit www.cloudworks.cc


About Sensée

Sensée is a work-from-home (WFH) and hybrid workplace specialist.  Uniquely, our award-winning team of service advisors (as well as support and management staff) are employed and work entirely from home, helping well-known organisations improve business performance and deliver brilliant customer service. Sensée’s suite of innovative technology services (CloudWorks™) supports the recruitment/on-boarding, scheduling, communications and security of WFH and hybrid teams. Sensée’s nationwide recruitment reach and remote employee-centric focus creates accessible careers for people anywhere. By eliminating the daily commute, Sensée's business model also reduces traffic congestion and pollution, helping create sustainability for our planet and communities. For further information contact: Michael Gray tel: +44 (0)7785 705587 e-mail: michael.gray@sensee.co.uk

About Crown Commercial Service (CCS) 

Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services. To find out more about CCS, visit: www.crowncommercial.gov.uk Follow us on Twitter: @gov_procurement LinkedIn: www.linkedin.com/company/2827044
 

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Author: Leanne McNamee

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