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Categories: On-Demand Webinar Recording, 2025 Summer BPS Virtual
First broadcast Tuesday 1st July 2025, 12:00
Some things will always matter. Businesses will always need to balance customer demand, employee needs, and business goals. Planning will still rely on data, but how that data is used will keep evolving.
Technology will continue to speed things up. AI and automation will take over more of the routine tasks, but that doesn’t mean planners will become less important.
Categories: 2025 Summer BPS Virtual
Originally broadcast Tuesday 17th June 2025, 12:00
Celebrating the 20 finalists from this year’s Innovation & Transformation awards. Trailblazers who are redefining workforce planning, customer experience, and operational excellence. From AI to culture change, these organisations are proving that bold thinking drives real-world results.
Categories: Library, Planning & Resourcing, Operational Improvement, Data, Analytics & Insight, Strategy & Leadership, Digital & Omni-Channel, Awards Case Studies, 2025 Summer BPS Virtual