Enjoy a trusted place where you can easily find solutions, explore the full Forum archive
Published on 17 October 2019
Limit the number of metrics – We need our audience to focus on what matters. It is only possible to focus on a small number of things at a time so bombarding our audience with too many metrics can cause them to lose focus on what matters.
Include the ability to drill down – High level metrics give you an overview of what needs to change and allow you to prioritise. However, you may need to drill in to a more granular level to find the root cause. If you are a team leader you may want to drill down to individual performance. You may also want to drill down to supporting metrics.
Read the full article here.
First Published in the 2019 Best Practice Guide
Author: Leanne McNamee
Categories: Library, Data, Analytics & Insight