The topic of working patterns and practices is hugely emotive, rightly a business priority now as we redefine our strategy post pandemic. What do your people want? How do you match resource to demand? What are others doing? Phil Anderson brings you up to speed with key principles and the latest new approaches, demonstrating what kind of tools you need to be fit-for-purpose in a fast-changing world.

The traditional RFP process, commonly run by IT departments, brings you in far too late to actually make a difference. So take a look at the pitfalls to avoid and some tips on how to do it differently.

As the world reboots after the firm reset of the Pandemic, we have the opportunity to revisit, redefine and reshape how we have done things. 2020 was a strange year, especially for annual leave, as lockdown restrictions changed how we used annual leave and the Government stating leave can be carried over, firmly “kicking the can” down the road, to give us a problem for another day (or year).