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Mark Henderson from NHS BSA shares his experience on The Forum's Standards Accreditation

Published on 14 November 2018

Mark Henderson from NHS BSA shares his experience on The Forum's Standards Accreditation

Working through the accreditation it certainly provides you with some questions where the answers aren’t always what you have always thought…..
When we first attended the standards opening day and expectations were set around what would be entailed throughout this process along with the road map of check points it all seemed very straight forward. This to be honest was the case, the process of gathering evidence, how to record and submit these although takes some time which you have to commit too was understandable.
The area which myself and the team didn’t really anticipate was the questions generated by conducting the evidence gathering or which you would ask yourself around processes. This lead to a lot of conversations within the team and wider operations teams to understand why we do some of the things we do but also question the benefits we thought we had always received by doing such tasks. An area which we really tried to be strong at was being honest with ourselves, especially when challenging each other if we really were working to the level we thought we were. Again this isn’t a negative as this made our submission stronger but certainly tested our thought process.
Looking back at the work carried out and the challenges which came with it, I can understand now that part of the accreditation isn’t just around best practice and completing the documentation, it’s about challenging yourself and teams and being open and honest about what you do and why you do it.
I am immensely proud of the teams work to conduct the completion along with hosting the onsite visit and having confirmation of being accredited and understanding where we sit across 5 competencies within the planning industry. This I am sure will continue as we progress on the road map for year 2 but certainly provides confidence and validation within the team for work we produce and benefits to the wider business.

Date Published: 14/11/2018

Comments (0)Number of views (18)

Author: Leanne McNamee

Categories: Library, Planning & Resourcing


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