2025 Best Practice Guide
Raising Standards

Member Resources & Library

Enjoy a trusted place where you can easily find solutions. See below for a sample of our articles and resources. 

Forum Members can register or log in by clicking My Account at the top of this page to see the full range of articles. If you see a message that says an article does not exist, try logging in to view it.

If you do not have the access you expect or if you need help with your password, please email advice@theforum.social.

Published on 17 May 2023

Interactive Keynote: One Workforce - The Future of Customer Contact?

Verint explore how to engage customers in the right way at the right time by removing role and people silos to increase capacity, flexibility, and agility

Comments (0)Number of views (10042)

Author:

Categories: Library, Planning & Resourcing, 2023 CSP Videos

Tags:

Print