Member Resources & Library

Enjoy a trusted place where you can easily find solutions. See below for a sample of our articles and resources. Register and log in above to see a wider range. Forum Members have access to the full library by logging in. If you see a message that says an article does not exist, try logging in to view it.
If you do not have the access you expect or if you need help with your password, please email advice@theforum.social.

Free Webinar: Resilience 2.0 - In It Together in partnership with Sabio

Published on 07 March 2023

Free Webinar: Resilience 2.0 - In It Together in partnership with Sabio

Watch at your own pace

Event date: 07/03/2023 12:00 - 13:00 Export event

Resilience 2.0 - In It Together ... the power of community, identity and control
 - Setting the scene - Agent Experience (AX) in the contact centre today.  The cost of poor agent mental health and the opportunity for change.
 - Resilience as a team sport - the importance of creating an environment where agents can be their best.
 - The power of data in creating this environment - and in driving a systematic approach to wellbeing.
 - Key Takeaways - what can I do today?

Comments (0)Number of views (2547)
Print