Demonstrating improvement and measuring the impact and benefits of a change is a key part of change management and continuous improvement. But, whatever our role, understanding and measuring the success of the work we do is not just beneficial, it’s essential. This principle holds true whatever we do, whether it involves organisational transformation, project management, or individual development. Whether we are leaders, planners, analysts, assessors, trainers, content creators or coaches, the work we do should be driving change and improvement. The ability to measure change effectively not only validates the efforts but also lays a roadmap for future endeavours. It fosters trust in organisational processes, facilitates new investments, and aids career progression. Neglecting this crucial aspect can lead to undervaluation of work, making roles susceptible during organisational restructuring.

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This article was first published in the 2024 Best Practice Guide - Shaping the Future

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