Join us for an inspiring and insightful webinar celebrating the 20 finalists from this year’s Innovation & Transformation awards. Trailblazers who are redefining workforce planning, customer experience, and operational excellence. From AI to culture change, these organisations are proving that bold thinking drives real-world results.

The showcase for Best Practice in 2025:

• Revolutionise workforce strategy using AI, flexible scheduling, and real-time planning to boost efficiency and engagement.
• Deliver next-level customer service by merging tech with human-centric design, from video banking to automated translations.
• Innovation through culture and leadership, empowering teams and breaking down silos to drive measurable impact.

Don’t miss the chance to gain real-world lessons from public and private sector leaders who are transforming the way we work.