2025 Best Practice Guide
Raising Standards

Member Resources & Library

Enjoy a trusted place where you can easily find solutions. See below for a sample of our articles and resources. Register and log in above to see a wider range. Forum Members have access to the full library by logging in. If you see a message that says an article does not exist, try logging in to view it.
If you do not have the access you expect or if you need help with your password, please email advice@theforum.social.

2025 Awards Case Study: Simplifying processes to deliver faster outcomes

Published on 25 June 2025

2025 Awards Case Study: Simplifying processes to deliver faster outcomes

When Jordan McMeeken joined FSCS as an Operational Planning Analyst in September 2023, he didn’t set out to reinvent the wheel. His focus was simple: make things easier and faster for both customers and colleagues. Jordan has made a big difference by streamlining processes and using smarter tools. This saves time, reduces backlogs, and helps customers get their decisions faster.

Read more

Comments (0)Number of views (14)

Author: Leanne McNamee

Categories: Library, Awards Case Studies

Tags:

Print