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Published on 09 April 2021
Access in the Palm of Your Hand with Aspect Workforce Mobile with the Infographic
The ubiquity of smartphones has changed the way we live our lives. In this mobile world, we’re used to conducting much of our lives and business from the palms of our hands through apps. Contact centre agents are no different, so shouldn’t they be able to use an app to manage their work schedules?
Aspect Workforce Mobile is an agent & supervisor mobile application with data access, real-time notifications and schedule management tools —available in our award-winning enterprise WFM software. This solution provides everything your agents need to conduct the most common workforce administrative tasks, no matter where they are, while also reducing admin tasks for managers, allowing them to focus their time on other high-value activities.
Check out this infographic for some real-life use cases.
Author: Leanne McNamee
Categories: Library, Partner News