Learning Academy On-Demand Modules

Over 100 modules of learning form the backbone of our academy, allowing you to focus on what is most relevant and important. Join the courses as online modules for just £65pp (free to anyone on an Assisted Learning Pathway) and pace yourself, with learning modules every month or quarter, to build a development plan for the year that is bespoke to your needs. If you missed the live module you can watch the recording below. If you have interest in a specific category click on the link below any module to see more in that topic.

Maddi Krishnan

Head of Resource Planning

VitalityHealth

Jenny Hayes

Head of Resource Planning

RSA

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

David Kay

WFO Solutions Consultant

NICE Systems

Ivan Smith

Comms, Development & Insight 

Motability Operations

Kirsty Ringer

Senior Quality Control Manager

Zopa Ltd

Scott Budding

Head of WFO

Sabio

Matt Rumins

Head of Customer Success
Intradiem

Eoin Power

Director of Planning

BT-EE-Plusnet

Lorna Norris

Head of Resource Planning

Senior Manager, Strategic Governance

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