2024 Summer Best Practice Showcase
(Virtual)

Learn WHAT our award finalists are doing to keep “Raising Standards in Customer Operations”

2nd - 4th July 2024

Online conference

Showcasing the very 
best in the industry

This conference offers a unique chance for you to learn directly from our Awards winners. You will hear from the teams and individuals who are making a difference in their business, powerful partnerships whether that is with a technology provider or an outsource partnership. Finally, you can discover how large transformation projects have made massive changes in any business.

Speakers will be announced following the announcement of our award winners in April 2024 at Mercure Hotel, Manchester..
Silver Sponsors
Outline Agenda

Best Practice Showcase (Virtual)

Tuesday 2nd July
Wednesday 3rd July
Thursday 4th July
09:30
Opening Keynote
Innovation & Transformation
Quality & Improvement
How to learn
How you can use this week to learn from our members.. 45mins
Learn from Winners & Finalists from our Innovation & Transformation Awards. 45mins
Learn from Winners & Finalists from our Quality & Improvement Awards. 45mins
10:30
Innovation & Transformation
Partnership
Managers
Learn from Winners & Finalists from our Innovation & Transformation Awards. 45mins
Learn from Winners & Finalists from our Partnership Awards. 45mins
Learn from the managers in our awards programme. 45mins
13:15
Insight
Planning
Partnership
Learn from Winners & Finalists from our Insight Awards. 45mins
Learn from Winners & Finalists from our Planning Awards. 45mins
Learn from Winners & Finalists from our Partnership Awards. 45mins
14:15
Planning
Learn from Winners & Finalists from our Planning Awards. 45mins
Conference Agenda

Best Practice Showcase

Tuesday 2nd July
9.30
Opening Keynote
How to Learn
How you can use this week to learn from our members.. 45mins
10.30
Innovation & Transformation
Learn from Winners & Finalists from our Innovation & Transformation Awards. 45mins
13:15
Insight
Learn from Winners & Finalists from our Insight Awards. 45mins
14:15
Planning
Learn from Winners & Finalists from our Planning Awards. 45mins
Wednesday 3rd July
9.30
Innovation & Transformation
Learn from Winners & Finalists from our Innovation & Transformation Awards. 45mins
10:30
Partnership
Learn from Winners & Finalists from our Partnership Awards. 45mins
13:15
Planning
Learn from Winners & Finalists from our Planning Awards. 45mins
Thursday 4th July
9.30
Quality & Improvement
Learn from Winners & Finalists from our Quality & Improvement Awards. 45mins
10:30
Managers
Learn from the managers in our awards programme. 45mins
13:15
Partnership
Learn from Winners & Finalists from our Partnership Awards.  45mins

Prices & Booking

Places are free to members using member places in line with the level of membership. Extra places for each event can be purchased at £625 +VAT for in-person and £295 +VAT for virtual.

All paid for places must be settled before the conference begins. A credit card guarantee can be used to hold a place. All bookings are subject to The Forum's normal terms which can be read here. Cancellation does not automatically mean an invoice is no longer payable.

Register Now

Fill in your details to register for the 2024 Best Practice Showcase conferences or email events@theforum.social.