2025 Best Practice Guide
Raising Standards

Learning Academy On-Demand Modules

Over 100 modules of learning form the backbone of our academy, allowing you to focus on what is most relevant and important. Join the courses as online modules for just £65pp and pace yourself, to build a development plan for the year that is bespoke to your needs. If you have interest in a specific category click on the link below any module to see more in that topic.

Graham Collman

Graham Collman

Head of Planning & Reporting

BT Pensions

Gabi Stedman-Braun

Gabi Stedman-Braun

Performance Manager

DAS

Timothy Bell

Timothy Bell

Customer Experience Manager

Hitachi Capital

Mark Elliott

Mark Elliott

Head of Distribution Planning and Strategy

Skipton Building Society

Tom Lowe

Tom Lowe

Strategic Change Manager

e.on Energy Solutions Ltd

Harnish Patel

Harnish Patel

BI Manager

Dwr Cymru Welsh Water

Fiona Thomas

Fiona Thomas

Sr. Planning Manager, Home Service

Sky

David McGuire

David McGuire

Head of Retail Workforce Planning and Operational Insights

AXA

Lynette Martin

Lynette Martin

Head of Planning,

Capita Regulated Services

Liz Vosper

Liz Vosper

Senior Manager, Knowledge Management 

The Open University

Karen Scott

Karen Scott

Senior Tactical Manager 

Sky

Sarah Foley

Sarah Foley

Head of Customer Service

North Yorkshire County Council

Carol Roberts

Carol Roberts

Head of Operations

Sainsbury's Bank and Argos Financial Services

Maddi Krishnan

Maddi Krishnan

Head of Resource Planning

VitalityHealth

Jenny Hayes

Jenny Hayes

Head of Resource Planning

RSA

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