Learning Academy On-Demand Modules

Over 100 modules of learning form the backbone of our academy, allowing you to focus on what is most relevant and important. Join the courses as online modules for just £65pp (free to anyone on an Assisted Learning Pathway) and pace yourself, with learning modules every month or quarter, to build a development plan for the year that is bespoke to your needs. If you missed the live module you can watch the recording below. If you have interest in a specific category click on the link below any module to see more in that topic.

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Fola Olafare

Contact Centre Manager

Transport for London

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Diane Norton

Forecasting & Capacity Manager

RSA

Kirsty Ringer

Senior Quality Control Manager

Zopa Ltd

Llaura Hughes

Communications and Development Manager

Motability Operations

Scott Budding

Head of WFO

Sabio

Chris Wilkinson

CX Strategic Resource Manager

LNER

Zoe Smy

Planning & Resourcing Manager

CompareTheMarket

1234