Shrinkage: Tracking, Managing and Optimising

Date TBC

This was held on 9th November: Deeper dive into shrinkage, historical tracking, forecasting and incorporating in long and short term planning.

Understand the importance of tracking and manging your shrinkages so they are optimised for your staff. Learning outcomes include:

- What is included in shrinkage?

- The importance of standardised tracking

- How do you categorise to monitor and report?

- Which numbers should you use for planning?

- Why you should spend as much time forecasting Shrinkage as work volumes.

Measures of Success Real Time

Date TBC

Understand how to create the right measures to track and develop your real time effectiveness. Learn how to create the right process, aligned to your strategy and how to take a holistic view when setting measures of success. Learning outcomes include:

- What does good look like? Explore the key characteristics of an ideal real time function and key considerations to develop understanding and learning.

- Define your purpose. Understand how real-time planning can support your business strategy and impact it can have on customers and colleagues.

- Creating the right measures. Understand different perspectives and develop a holistic framework of success measures.

Introduction to Real Time

Date TBC

This module provides an introductory understanding of:

- The fundamental inputs and outputs of Real-Time processes.

- The role of Real-Time Planning within the planning cycle

- The characteristics of best in class Real-Time teams as evidenced through The Forum's standards-benchmarking programme

Volatility vs Flexibility in Real Time

Date TBC

Develop a deeper understanding of your supply and demand intra-day profiles to understand how much flexibility you have and need.

- Understand how to measure the variability of intraday profiles

- Learn how to create triggers for action to flex your staff

- Improve your operational readiness to become more effective

Using RAG models to take action

Date TBC

Understanding how to create effective thresholds to really drive improvement through easy to understanding Red, Amber and Green status. This module will explore classic mistakes and top tips to improve how you communicate numbers:

- The purpose of Red, Amber and Green status

- Mistakes to avoid

- Top tips, new techniques and tried and tested examples

Measures of Success: Balanced Scorecards

Date TBC

Understand how to create the right measures to track and develop your real time effectiveness. Learn how to create the right process, aligned to your strategy and how to take a holistic view when setting measures of success. Learning outcomes include:

- What does good look like? Explore the key characteristics of an ideal real time function and key considerations to develop understanding and learning.

- Define your purpose. Understand how real-time planning can support your business strategy and impact it can have on customers and colleagues.

- Creating the right measures. Understand different perspectives and develop a holistic framework of success measures.

1-Day Telling A Story With Numbers Workshop

Date TBC

This one-day training workshop is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation.

Be able to display complex data in a simple way
Have techniques for emotional engagement
Have a clear engagement strategy

Driving Strategy through Forecasting

Date TBC

This course is part of the 'strategic analyst' series of webinars, designed to help everyone in analytical roles become a more active contributor to their organisation’s strategic narrative.

In this webinar we will explore:

- What is strategy

- Benefits of working at the strategic level

- Making sense of your organisational strategy

- Forecasting with you strategy in mind

- Influencing strategy through forecasting

Advanced Vol & Flex Balancing Mathematics

Develop your flexibility offering with deeper analysis of your supply and demand, driving a workforce strategy.

- Understand the scale of volatility
- Engage your stakeholders with advanced analysis
- Use this to drive decisions and develop a workforce strategy

Intro to the Planning Cycle

Date TBC

Learn the role planning plays in implementing your strategic objectives. Understand the importance of your role and how you can help others.
- Understand how the strategic objective is implemented into a forecasting, scheduling and real-time plan.
- Learn about the importance of effective data checkpoints, change governance and hand-overs
- Play apart in driving continuous improvement and become the nerve-centre of the business

On-Demand Webinars

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