Email: info@bpaquality.co.uk
www.bpaquality.co.uk
Social: www.linkedin.com/company/bpa-quality/

BPA Quality is the global leader in providing Managed Quality Assurance Services or contact centres worldwide. 

With increased expectations around service delivery we know that delivering a quality experience to your customers has never been more important, and meeting these expectations is a key strategic differentiator. 

With 30+ years' experience in contact centre quality we know that focus on QA, CX and EX can revolutionise
performance. We can help transform your business with:

• Expert Independent Quality Assurance
• Quality Experience Management software
• Impactful training, coaching and development
• Quality Effectiveness Auditing and Consulting
• Analytics and Augmented Intelligence