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Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalises the employee experience, guiding individual success and growth, through AI-driven performance, coaching, and quality management, personalised microlearning, and voice of the employee – all wrapped in industry leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.

Visit www.centrical.com to find out more and access case studies from Microsoft, Sitel, Teleperformance, Webhelp and more