Strength in Numbers
The Value of Community

Partner Directory

Published on 06 August 2019

Business Systems

Business Systems

Contact: Nadya Ahmed
T: 0208 326 8326

462 London Road, 

You’re in safe hands with Business Systems (“BSL”). For over 30 years we’ve worked with our clients to give them the solutions they need to work effectively and deliver a fantastic Customer Experience (CX) when it matters the most.

We’ve harnessed our expertise in contact centre technology and digital transformation to drive the way businesses work. We count, UK Power Networks and Royal London among our customers.

Our Professional Services methodology is built around delivering business transformation and identifying individual business challenges. Our services include solution design, implementation, training, bespoke integration and support; a full end to end approach.

With one of the largest Workforce Optimisation and CX teams in Europe, we represent vendors such as NICE, Genesys and Calabrio etc. as well as developing our own Natural language, Multilingual chat technology.

Case Study Links

On-Demand Partner Videos

  • BSL Top Tips Video Series – Preference Based Scheduling. Watch now
  • Free Webinar – Top Challenges Contact Centres Face Around Scheduling & Forecasting And How To Overcome Them. Watch now
  • Free Webinar: A Journey Worth Taking Sponsored By Business Systems. Watch now

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Author: Leanne McNamee

Categories: Vendor Directory