Catch up on our previous conferences. Click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.
Homeserve Speech Analytics Team
Angela Morton at BT Business
Mike Connor at Capita Regulated Services
Ravi Kumar Samala at Firstsource
Steven Hunter at Hiscox
Chantal Lowson at Macmillan Cancer Support
Katie Harrison at NFU Mutual Agencies
Business Systems & Motorway
Centrical and Ocado
CMS and Student Loans
Davies & TJX
Davies & Dwr Cymru Welsh Water
Iris Clarity & The Royal Borough of Greenwich
miPerform & Northumbrian Water
NICE and BT Group
QStory & Jet2holidays
Sabio & DHL
SVL and Hoover Candy
Tambla and Leeds Bradford Airport
Verint & Vitality Health
The power of effective communication