Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards. 

 We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make. 

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in. 

Box Set: Accuracy & Confidence

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Box Set: Accuracy & Confidence
To deliver value with our data we need to be confident that we are saying is correct and others need to be confident that the data, insight and forecasts we share with them are accurate. Unfortunately the measures we analyse will be affected by random chance and external and internal factors that can make 100% accuracy unachievable. In this box set we will.
 - Share tools and techniques to allow you to measure the impact of chance and understand the limitations of the data.
 - Discuss the ways that our data can become bias and ways we can manage this
 - Teach you to find the right balance between cost/time and accuracy. And make sure the MI, Insight and Forecasts we share are “good enough”
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Box Set: Driving Improvement with MI (Management Information) & Reporting

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Box Set: Driving Improvement with MI (Management Information) & Reporting
MI, reports and dashboards are key to the success of any organisation, but are they as effective as they could be. Are they easy to understand, are they focussing on what matters most and are they driving improvement? In this box set we will provide you with ideas and tools that will help you generate improvement and challenge your thinking around topics such as dashboards, operational playbooks, strategy, and target typology.
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Box Set: Driving improvement with Data & Insight

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Box Set: Driving improvement with Data & Insight

Description: These modules explore the role of insight analysts, and the scientific method, in shaping decisions, generating measurable improvement, and engaging key stakeholders. The modules include practical exercises to help you identify gaps and opportunity in your current approaches.

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Box Set: Excel for Analysts

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Box Set: Excel for Analysts

In this box set we show you the excel formula you need to create effective dashboards. These seven short modules start with the key basic techniques and from these, show how you can soon create complex formula.

 - Basic Mathematical Formulae
 - Structuring Formulae
 - Averages & Ranges
 - Decision Formulae
 - Reference Formulae
 - Dashboard Formulae
 - Pivot Tables

On completion of the box set you can become accredited at a foundation level in our Professional Accreditation Programme by sharing an example of how you have applied these techniques in your own work.

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Box Set: Quality & Improvement

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Box Set: Quality & Improvement

Learn new approaches to driving improvement in your role, alongside other professionals looking to gain new skills or knowledge and make a tangible difference over the coming year. You will:

 - Learn how to put customer experience and quality at the heart of your operating model & culture.
 - Understand how a fit-for-purpose monitoring & prioritisation framework can drive improvement and be able to apply this in your work.
 - Learn how to drive powerful improvement, using data and feedback, for service recovery, process improvement and behavioural change.
 - See what best practice looks like, with insight from practical examples, emerging trends and top tips, seeing how to avoid key pitfalls.

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Box Set: Power Query - Automating with Excel

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Box Set: Power Query - Automating with Excel

As analysts we can spend a lot of our time on repetitive tasks. Copying and pasting data from one file to another, cleaning and combining our data to produce regular reports. This is not only tedious and time consuming but it also can lead to errors.

Automating this work can free up our time to do more rewarding work and deliver extra value.

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Box Set: Knowledge Management

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Box Set: Knowledge Management

Knowledge and Content Management is growing in importance within our industry. It is key to helping both internal colleagues and external customers. These videos offer practical knowledge and examples for specialist knowledge management teams, as well as key tips and guidelines for analysts, planners or managers looking to understand more, or curate knowledge in their own area of specialism.  

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Box Set: Telling a Story with Numbers

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Box Set: Telling a Story with Numbers

The analysis and insight we produce is of little use if it does not drive action. This box set looks at how we can present our data to gain the buy-in and support of our stakeholders so we can drive change and improvement. This series includes 5 online learning modules to apply the learning in your own role to become an accredited professional.

You can watch each module on its own without applying for accreditation. You will then be charged for each individual module.

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