Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these register or log in using the My Account link at the top of this page. If you do not have the access you expect please email advice@theforum.social.
Keynote: The Value of Community
Originally broadcast Monday 9th October, 09:30
In this opening keynote, The Forum team members will discuss the importance of community. They will provide practical advice to help you expand your connections within and beyond your organisation.
How to unlock value in moving to the cloud
Operational Readiness
Inspiring Personal and Professional Development at eBay
Firstlink: Transforming Operations at Firstsource
Empowering Teams through Innovative Workforce Management at Motorway
Operational Excellence at Novuna
Customer Centricity at Water Plus
Global Continuous Improvement and Collaboration at Worldpay
Wheatley Housing Planning Team
Iain McFarlane at DHL
ACCA Quality Team
Firstsource WFM Academy
HGS Quality Team
The AA CTC Team
The Open University Knowledge Management Team
Utility Warehouse Operational Change & Improvement and Knowledge Management Teams
Water Plus Quality Team
Jess Baldock at DAS
Alice Fletcher at HGS
Ellie Robinson at Novuna
Linda Redfearn at Novuna
Claire Donson at The AA
Mel Coley at The AA
Susan Drape-Comyn at The AA
Alana Pollard at The Open University
Alexandra Jordan at Zopa
Business Systems & Motorway
Centrical and Ocado
Davies & TJX