Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

The Quality & Improvement Cycle

Published on 30 July 2020

The Quality & Improvement Cycle

Hosted by Paul Smedley

Learn the role quality and improvement can play in implementing your strategic objectives.  Understand the importance of your role and how you can help others.    
 - Hear how a framework can help us drive success
 - See “The Quality & Improvement Cycle”: step by step
 - Learn how to transform your impact within your operation

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Categories: Quality & Improvement Recording

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