Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.
Published on 28 July 2022
Event date: 28/07/2022 12:00 - 13:00 Export event
We are not short of data when it comes to managing contact centres. But how do we best translate data into action? What do we really mean by insights? And how do we embed the right behaviours within our teams? Join this session to learn about the power of people data and how to best drive ownership and change within your teams
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Categories: On-Demand Webinar Recording, Library, Data, Analytics & Insight
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