Customer Sure

Customer Sure

Contact: Guy Letts
Tel: 0800 97 88 454

Award-winning Customer Feedback Software

We help you think differently about how and when your customers would like to give feedback and, more importantly, what they expect after they’ve given it.

With our refreshingly simple approach:
You’ll become a hero in your company for improving customer retention and loyalty.
Customers will love your outstanding service.
The comments and insights will help your people develop and excel.

Our style is friendly and helpful, so feel free to pick our brains.


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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.


MI & Performance Analysis
9th- 10th October, Manchester
Understand best in class and how to improve data structure & accuracy and analysis techniques.

Other Learning Workshops


National Conferences 2019
6th November 2019
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch

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