In association with

Customer Service Advisor, Portsmouth


A few reasons why our Customer Service Advisors / Contact Centre Agents love working here…

  • Full training and support throughout your career at Affinion
  • Subsidised Gym Membership 
  • 25 days holiday 
  • Free hot & cold drinks during your shift
  • Close to public transport links and local amenities
  • 6% Company pension Scheme
  • Discounts & offers for Affinion employees.
  • Free onsite parking.

Affinion International is a large international services company based on the south coast. We are Investors in People Gold accredited and have recently won the health and wellbeing award. At Affinion International, we are committed to employee engagement and development.

Does this sound like the ideal role for me? 

  • If you have the following skills or experience, then this could be the ideal Customer Service role for you…
  • Excellent verbal and written communication skills.
  • Experience in a customer focussed role ideally within a call centre environment.
  • Experience of handling complaints and managing customer expectations.
  • A great team player with strong PC skills.

As a member of our customer service team, you will be working various shifts, Monday – Sunday between 08:00 – 22:00 (alternate weekends).

What will I be doing in my new role?

  • This role is purely customer service and involves no sales! On a daily basis, you will be:
  • Handling enquiries over the phone and in writing.
  • Identifying and proactively seeking to resolve and support the needs of every customer.
  • Various administrative duties necessary to the role. 

About your new employer
At Affinion International, our daily activities are driven by these key values:
Communication, Customer Focus, Integrity, Passion, Team Work, Total Performance and Trust

If you have an affinity to these values, we want to hear from you.Please apply via our website http://www.affinion.com/careers 
 

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Steve
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