2022 Customer Strategy & Planning

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The Power of One

Published on 30 October 2023

The Power of One

We need to be conscious of wellbeing, and how we can impact it too in our roles. It’s hard for our people to leave their issues at the door when they’re working, especially if they don’t feel that they come to be fulfilled by work that they enjoy.

This is backed up by research that only 9% of UK employees are currently engaged at work, down from 11% last year. Take a look at Gallup’s 2022 State of the Workplace research, a really interesting study, across all industries and not just in the UK.

Likewise we can see how the role of employees has evolved. People now have competing demands from all the different areas of their business, and if we work from home, we’ve got other things happening. So there’s a lot of confusion and disengagement. At Centrical we focus on five key pillars that we find really work to turn this around and build engagement, all underpinned with gamification.

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This article was first published in the 2023 Best Practice Guide - Strength in Numbers: The Value of Community

To download a full digital copy of the Best Practice Guide, click here.

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Author: Leanne McNamee

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