2022 Customer Strategy & Planning

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Shaping the future: get on the front foot when facing change and uncertainty.

Published on 24 May 2023

Shaping the future: get on the front foot when facing change and uncertainty.

What’s the best thing to do right now? In any situation, our role is to help people take the right action or decision. It’s our role to make the right steps clear, simple and compelling. Can everyone see the part they play in the organisation’s success?

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This article was first published in the 2023 Best Practice Guide - Strength in Numbers: The Value of Community

To download a full digital copy of the Best Practice Guide, click here.

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Author: Leanne McNamee

Categories: Library, Planning & Resourcing

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