2022 Customer Strategy & Planning

Catch up on our previous conferences. Click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor

Published on 06 June 2023

Partner Article: The Forum Webinar Operational Excellence Write Up

Consulting Director Phil Michell and Vice President – Client Management Michael Anderson, both representatives from Davies, served as guest speakers, leading the conversation on operational excellence during the call. Their insights and expertise provided valuable insights to the attendees on how to achieve operational excellence while supporting continuous improvement in customer experience.