Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards.

We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make.

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in.

Published on 09 June 2021

Insight: practical tips from three great insight teams

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Event date: 09/06/2021 09:30 - 12:30 Export event

Take the chance at this virtual Case Study Live to meet and speak to analysts from three great Insight teams from our 2021 Awards at: Flutter Entertainment, Welsh Water and Three Ireland. These finalists are using insight and reporting to deliver real value for their stakeholders and their organisations. At this virtual, interactive workshop, you can hear more about how they achieved their success.

Learn the skills that are needed to deliver great insight.
Hear how we can understand what our stakeholders really want.
Discuss how we can get the most value from the insight we share.

Understand more about what’s happening in other organisations and sectors. Meet key stakeholders in these organisations and can network to learn from other members working on these same topics and challenges.

At Welsh Water, they’ve seen remarkable progress in automating data tasks, to free up more time for analysis and insight and build approaches that can be tailored uniquely to each type of problem. They’ve also used data from many organisations to identify an additional 340,000 vulnerable customers.

At Three Ireland, automation is also the first policy for all reporting, and they focus on how to remove blind spots (turning unknowns into knowns). Work requests are prioritised through the clear use of problem statements and a full reporting audit is undertaken every three months.

At Flutter (formerly Poker Stars), a mix of expert knowledge and AI/machine learning has been key to the success of early Fraud Models. With a huge uplift in both online transactions and cybercrime, work in this area has huge benefits. This helped build the business case for a team of offshore analysts and new approaches to knowledge management and skills development.