Upcoming Leadership Events

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Each session will be recorded, with an edited transcription published and shared around the wider group and community. Future sessions will develop previous discussions and bring in new questions. Each month a new article will be published designed to be built upon exploring new different, but connected, topics. This will lead to a comprehensive article reflecting the comments of all sessions. Each discussion group will be kept small, to give each attendee the opportunity to contribute and answer the key questions, whilst allowing time for the topic area to grow.

Adrian Hawes

Director

Select Planning

Mike Migliore

Managing Director - Lifetime Value

The Modular Analytics Co.

Mark Billingham

Group Customer Operations Director & COO

The Very Group

Keir Greenwood

VP & General Manager Customer Success

Arise

David Preece

Head of Programme Delivery

The Forum

Michelle Gough

Senior Planning Manager

Yorkshire Ambulance Service

Dave Vernon

Principal Solutions Consultant

Aspect

Chris Rainsforth

Head of Operational Mgt Best Practice

Verint

Huw Jones

Manager, Solutions Consulting

Verint

George Hartshorn

Chief Information Officer 

The Modular Analytics Co.

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team