Learning Academy On-Demand Modules

Over 100 modules of learning form the backbone of our academy, allowing you to focus on what is most relevant and important. Join the courses as online modules for just £65pp (free to anyone on an Assisted Learning Pathway) and pace yourself, with learning modules every month or quarter, to build a development plan for the year that is bespoke to your needs. If you missed the live module you can watch the recording below. If you have interest in a specific category click on the link below any module to see more in that topic.

Descriptive Statistics - Part 2

Following on from Descriptive Statistics Part 1. In this module we look at applying these techniques to real life scenarios, you will receive exercises to complete before we talk you through the solutions.

Communication Planning

Hosted on 29th May 2020 by Phil Anderson

This module will help you to create an effective communication plan to deliver the right information at the right time, with natural review points to continual refresh and maintain relevance.
 - Being clear on your purpose
 - Review different channels and methods for distribution
 - Understand the best time to deliver

Shrinkage Calculations

Introduction into shrinkage calculations, tiered shrinkage, historical tracking.  Understand the importance of calculating shrinkages so they are optimised for your operation the key differences and impact on your resource requirements
 - What is included in shrinkage?
 - The importance of calculating shrinkage correctly.
 - Which method should you use for planning, budgeting.

Understanding people (including how to say no)

Hosted on 12th May 2020 by Ian Robertson & Phil Anderson

Understanding Growth / Fixed mindset:

- What happens in our heads when we hear or say "no"
- Learn to handle objections

Benchmarking

Hosted On 12th May 2020 By Ian Robertson

Benchmarking is important in understanding best practice, comparing ourselves with our competitors and becoming the best, but there are many pitfalls to avoid. In this module;
 - Hear the value of benchmarking
 - Learn how to avoid the common mistakes
 - Hear our top tips for benchmarking

Principles of Persuasion

Hosted on 7th May 2020 by Phil Anderson

It is vital that Planning, Quality and Insight teams are able to engage with and influence their key stakeholders within their organisation. Stakeholders may need to be persuaded to change their view on something in order to become an advocate. 
 - What is Persuasion?
 - Cialdini’s Principles of Persuasion
 - Key Persuasion Techniques and the Influencing Toolkit

Performance Records, Data Tables, Rigour and Governance

Hosted on 5th May 2020 by Ian Robertson

Clear documentation and structure can help us remove single points of failure, avoid arguments, ensure a single version of the truth and avoid duplicated work. In this module;
 - See how to create a data dictionary to ensure a single version of the truth
 - Learn techniques to ensure metrics are used to drive the right behaviours
 - Facilitate exception based reporting with agreed triggers

Target Typology

Hosted on 30th April 2020 by Ian Robertson

How do you avoid your targets being misunderstood, misinterpreted and misused. In this module;
 - Learn the different target types
 - Understand tolerances & triggers
 - Avoid common mistakes

The Strategy Pyramid

Before setting targets and goals it is important that these are aligned to strategies that support your organisational goals. In this module;
 - Understand your organisational goals
 - See how to balance your strategies
 - Learn how to align the right metrics and targets to your strategies

Introduction to Stakeholder Management

Without being able to work alongside key stakeholders, there is little value to being an excellent planner as your plans will not come to fruition!  You need to understand who your stakeholders are and how to communicate with them successfully.
 - Learn how to map your stakeholder network
 - See how different people benefit from different approaches and language
 - Understand how to make your outputs flexible for multiple audiences

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