﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Tue, 14 Apr 2026 07:23:28 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:ev="http://purl.org/rss/1.0/modules/event/"><channel><title>theforum.social - Operational Improvement Modules</title><link>https://theforum.social:443/learning-academy/on-demand-modules/rss/category/4289/operational-improvement-modules</link><atom:link href="https://theforum.social:443/learning-academy/on-demand-modules/rss/category/4289/operational-improvement-modules" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Calibration]]></title><link>https://theforum.social/learning-academy/on-demand-modules/calibration</link><description><![CDATA[ This module explores Quality Calibrations, focusing on methods to ensure consistency and clarity in quality assessments: 
 - Purpose of Calibration: Emphasises the importance of calibration for ...]]></description><pubDate>Thu, 26 Sep 2024 10:32:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/calibration</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2574]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Objectivity and subjectivity & The challenge of accuracy]]></title><link>https://theforum.social/learning-academy/on-demand-modules/objectivity-and-subjectivity-the-challenge-of-accuracy</link><description><![CDATA[This module explores the balance between objectivity, subjectivity, and accuracy in quality assessments: 
 - Consistency Challenges: Highlights the difficulties of achieving perfect accuracy in ...]]></description><pubDate>Thu, 26 Sep 2024 10:29:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/objectivity-and-subjectivity-the-challenge-of-accuracy</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2573]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Safeguards vs Checks]]></title><link>https://theforum.social/learning-academy/on-demand-modules/safeguards-vs-checks</link><description><![CDATA[This module covers the importance of implementing safeguards and checks to enhance quality processes: 
 - Risk Identification: Focuses on finding and correcting mistakes, but highlights the ...]]></description><pubDate>Thu, 26 Sep 2024 10:23:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/safeguards-vs-checks</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2572]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Aligning Quality Measures]]></title><link>https://theforum.social/learning-academy/on-demand-modules/aligning-quality-measures</link><description><![CDATA[This module explores aligning quality assurance measures with organisational goals to enhance quality and demonstrate the value of the quality function: 
 - Quality Focus: Emphasises improving ...]]></description><pubDate>Thu, 26 Sep 2024 10:14:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/aligning-quality-measures</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2571]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Types of Framework]]></title><link>https://theforum.social/learning-academy/on-demand-modules/types-of-framework</link><description><![CDATA[This module delves into three types of quality frameworks suitable for diverse organisational needs: 
 - Performance Frameworks: Measures and targets performance with scoring mechanisms, aiding in ...]]></description><pubDate>Thu, 26 Sep 2024 10:11:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/types-of-framework</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2570]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[What does good quality look like?]]></title><link>https://theforum.social/learning-academy/on-demand-modules/what-does-good-quality-look-like</link><description><![CDATA[This module examines quality frameworks and the essential components to include within diverse organisational contexts: 
 - Customer Understanding and Interaction: Stresses the importance of ...]]></description><pubDate>Thu, 26 Sep 2024 10:08:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/what-does-good-quality-look-like</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2569]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Customer Outcomes]]></title><link>https://theforum.social/learning-academy/on-demand-modules/customer-outcomes</link><description><![CDATA[ This module discusses enhancing customer outcomes through quality and improvement processes under regulatory frameworks: 
 - Customer-Centric Outcomes: Emphasises achieving the right customer ...]]></description><pubDate>Thu, 26 Sep 2024 10:00:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/customer-outcomes</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-2568]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[The Improvement Cycle]]></title><link>https://theforum.social/learning-academy/on-demand-modules/the-improvement-cycle</link><description><![CDATA[ This module covers key aspects of The Forum’s Improvement cycle within an organisation: 
 - Focussing on what matters most: Differentiates between measurement and improvement, focusing on ...]]></description><pubDate>Fri, 30 Aug 2024 10:55:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/the-improvement-cycle</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-445]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[The Strategy Pyramid & The Four Lens model]]></title><link>https://theforum.social/learning-academy/on-demand-modules/the-strategy-pyramid-the-four-lens-model</link><description><![CDATA[ This module covers the strategy pyramid and three-lens model in an organisation, focusing on streamlined strategic implementation: 
 - Strategy Alignment: Aligns all actions with organisational ...]]></description><pubDate>Fri, 30 Aug 2024 10:52:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/the-strategy-pyramid-the-four-lens-model</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-444]]></dc:identifier></item><item><dc:creator><![CDATA[ ]]></dc:creator><title><![CDATA[Emotional Engagement & The Power of Stories]]></title><link>https://theforum.social/learning-academy/on-demand-modules/emotional-engagement-the-power-of-stories</link><description><![CDATA[ Often facts and data will not get our message across. We need to understand our audience and use emotional engagement techniques to bring our insight to life. In this module we explore some simple ...]]></description><pubDate>Tue, 31 Oct 2023 15:29:00 GMT</pubDate><guid>https://theforum.social/learning-academy/on-demand-modules/emotional-engagement-the-power-of-stories</guid><dc:identifier><![CDATA[1b1d67d1-4bbb-448d-9bb4-905332fcc0d2-437]]></dc:identifier></item></channel></rss>